Every plan starts with a 15-day free trial. No card, no commitment — pay only when you decide to stay.
For small teams starting with a proper help desk
billed yearly · + GSTbilled monthly · + GST
Start 15-day free trialIncludes:
For growing support teams on every channel
billed yearly · + GSTbilled monthly · + GST
Start 15-day free trialEverything in Lite, plus:
For service desks that run IT and operations
billed yearly · + GSTbilled monthly · + GST
Start 15-day free trialEverything in Professional, plus:
Everything, with AI that helps agents and customers
billed yearly · + GSTbilled monthly · + GST
Start 15-day free trialEverything in Enterprise, plus:
No card needed for the trial. Customers who use your portal are free and unlimited on every plan. Pay online by card, UPI or net banking (Razorpay), or by bank transfer against an invoice. Prices exclude 18% GST.
| Feature | Lite | Professional | Enterprise | Ultimate |
|---|---|---|---|---|
| Price per agent / month (yearly) | ₹249 | ₹599 | ₹999 | ₹1,499 |
| Price per agent / month (monthly) | ₹299 | ₹719 | ₹1,199 | ₹1,799 |
| Agents | up to 5 | unlimited | unlimited | unlimited |
| Customers (portal users) | unlimited, free | unlimited, free | unlimited, free | unlimited, free |
| Tickets, SLA timers, business hours | ✓ | ✓ | ✓ | ✓ |
| Customer portal and knowledge base | ✓ | ✓ | ✓ | ✓ |
| Clients, projects, canned responses | ✓ | ✓ | ✓ | ✓ |
| Reports and e-mail notifications | ✓ | ✓ | ✓ | ✓ |
| Two-factor sign-in, roles, audit log | ✓ | ✓ | ✓ | ✓ |
| One-time Freshdesk import | ✓ | ✓ | ✓ | ✓ |
| E-mail to ticket | — | ✓ | ✓ | ✓ |
| Live chat | — | ✓ | ✓ | ✓ |
| Custom ticket fields | — | ✓ | ✓ | ✓ |
| Automation | — | ✓ | ✓ | ✓ |
| Service contracts | — | ✓ | ✓ | ✓ |
| Customer feedback | — | ✓ | ✓ | ✓ |
| Tasks and timesheets | — | ✓ | ✓ | ✓ |
| Custom domain | — | ✓ | ✓ | ✓ |
| API and webhooks | — | ✓ | ✓ | ✓ |
| Freshdesk sync | — | ✓ | ✓ | ✓ |
| Service operations | — | — | ✓ | ✓ |
| Single sign-on | — | — | ✓ | ✓ |
| Supervisor and workforce | — | — | ✓ | ✓ |
| Quality reviews | — | — | ✓ | ✓ |
| Security controls | — | — | ✓ | ✓ |
| AI Copilot | — | — | — | ✓ |
You get the full plan you chose for 15 days — up to 25 agents (Lite: 5). No card is asked for. You can switch plans freely during the trial. One free trial per company.
We remind you by e-mail and in the app 5 days, 2 days and on the last day. If you don't subscribe, the workspace is paused at the end of the trial — nothing is deleted, and it opens again the moment you pay.
Every active member of your support team (administrators, managers, agents). Your customers who use the portal, chat or e-mail are free and unlimited.
Online by card, UPI, net banking or wallet through Razorpay — your plan is active immediately. Or by bank transfer (NEFT/RTGS/IMPS) against a proforma invoice; tell us the UTR and your workspace stays open while we confirm it.
Prices exclude GST; 18% GST is added at checkout. Add your GSTIN in your billing details and it is printed on the invoice.
No. Your paid period starts when the trial ends.
Yes. Choose another plan or number of agents when you renew; upgrades take effect as soon as the payment is confirmed.
Yes. A paused workspace keeps all its tickets, customers and settings. Nothing is deleted.
